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I just wanted to take a moment to comment
on the high level of customer service that I have experienced with iMotors. During
the last six years, through a series of Client Relation Managers, I have been treated
like I was their only client at any given time. My current Client Relations Manager,
Brittney Beussink, is excellent and remains true to the tradition of top-notch customer
service. I highly recommend iMotors to any prospective client.
Douglas Daskalos,
Internet & Fleet Director
Weston Auto Group - Gresham, OR
Our dealership has used iMotors.com for
several years now. The lead quality that we have received over the years has always
been outstanding, and this shows in our close rates. Month-to-month, we close a
higher percentage of the iMotors leads than nearly all of the other third-party
providers we use, combined. Also, the customer service that we have received from
iMotors is impeccable—they are always quick to answer questions and respond to concerns.
Thank you again, for doing business the way it should be done. High quality, quick
response, and fantastic customer service.
George O'Sullivan,
Internet Sales Manager
Thoroughbred Ford - Kansas City, MO
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iMotors and Vanessa Repetto—what
a great company and a very special representative! iMotors as a third-party Internet
lead provider delivers the highest quality leads, always timely and consistent with
the information provided. I have been working with them for over one year, and I
attribute our monthly sales gain to iMotors and the efficiency of the lead turnaround
times. They are easy to work with and very timely when it comes to solving problems
and responding to concerns. Vanessa is one of the best representatives I have ever
worked with. I would recommend iMotors as a third-party Internet lead provider to
anyone who wants to increase and maximize their online sales efforts.
Dennis W. Runion,
Internet Manager
The Buckeye Superstore (Chrysler, Dodge, Jeep) - Shelby, OH
I just wanted to send a special thank
you to you and your team. I have asked probably eight or nine times, recently, to
adjust the areas from which we pull leads. Most of the other providers just use
a map with a circle. It is nice to customize the areas and make changes throughout
the month. It is always so fast, easy, and hassle-free. Also, it is always nice
not to be pressured if we need to cut back or expand.
At the end of the month, when my GM needs me to turn in the ROI and all reports,
you are always so fast and efficient with the delivery of the invoices. If there
happens to be a bad lead, or someone makes an inquiry by mistake, there is never
a hassle getting a credit.
When we do our reports at the end of every month, we monitor the closing ratios
from every provider. I don't know if it is the demographic and/or search engines
you pull from, but we always do extremely well with iMotors.
It is very difficult to find such friendly and personal service at the level iMotors
provides. Kudos to you and your staff, and we thank you.
Jason Sangmaster,
Internet Fleet Manager
Toyota Vallejo - Vallejo, CA
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